This Privacy Policy governs how 1OVE collects, uses, maintains, and discloses information collected from users (each, a 'User') of the 1ove.com website ('1OVE,' 'we,' or 'us'), including the 1OVE application (the 'App') and any related 1OVE web or mobile sites that link to these terms (the 'Sites'). The App and the Sites are collectively referred to as the 'Service.' This privacy policy applies to the Site and all products and services offered, managed, or maintained by 1OVE.
Personal data means any information capable of identifying an individual. It does not include anonymized data. We may process the following categories of personal data about you:
We may collect personal identification information from Users in a variety of ways, including, but not limited to: when Users visit our site or make use of the Service; register on the site or Service; place an order; subscribe to the newsletter; respond to a survey; fill out a form; and in connection with other activities, services, features or resources we make available on our Site or Service. These methods and the use is outlined below in "How We Use Collected Information".
We may collect non-personal identification information about Users whenever they interact with our Site or Service (including those visiting on an anonymous basis). Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site or Service, such as the operating system and the Internet service providers utilized and other similar information.
We use a variety of online tracking and analytics tools (e.g., cookies, flash cookies, pixel tags, and HTML5) to collect and analyze information as you use the Services. Among other things, these technologies allow us to offer you a more tailored experience in the future, by understanding and remembering your particular browsing and usage preferences.
We may also use third-party web analytics services (such as Google Analytics) on our Services to collect and analyze information collected through these technologies to assist us in auditing, research, or reporting; fraud prevention; and providing certain features to you. The types of tracking and analytics tools we and our service providers use for these purposes are:
1OVE collects and uses Users' personal information for the following purposes:
We take a variety of physical, technical, administrative, and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services or via the Internet and that any such transmission is at your own risk.
When you sign up for an account, you may be required to establish a username and password. If you create an account with us, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. We are not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.
If you use messaging or call features that allow you to interact with events vendors and others directly through our Services, please note that for security purposes, you should not include any passwords, social security numbers, payment card information, or other sensitive information in such communications.
We store and maintain your information for the purposes for which it is processed by us. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
You have certain rights with respect to your information as further described in this Section, in addition to any rights discussed elsewhere in this Privacy Policy.
Marketing Communications. You may instruct us not to use your information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.
Consumer Privacy Rights. Depending on the laws of your local jurisdiction, you may have certain rights and choices with respect to your information. For example, under local laws, you may be able to ask us to:
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We will let you know where this is the case or if certain rights don’t apply in your country or state of residence. We may request you provide us with information necessary to verify your identity before responding to your request as required or permitted by applicable law. If you are a California resident, please see the “Privacy Information for California Residents” section immediately below for information about your specific rights under California law.
Testimonials/Notable Quotes. On some of our Services, and with your consent, we post notable quotes or testimonials which may contain information such as your name, event type, city, state, and quote or testimonial. Requests for removal of a user testimonial can be done by contacting us as detailed in the “Contacting us” section below.
If you are a California resident, California law requires us to provide you with some additional information regarding your rights with respect to your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).
Your California Privacy Rights CCPA Rights Disclosure.
If you are a
California resident, the
CCPA allows you to make certain requests about your personal information. Specifically, the
CCPA
allows you to request us to:
The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights.
Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, and other account information. You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent's request. If you would like further information regarding your legal rights under California law or would like to exercise any of them, including requesting modification or deletion of your personal information, please use the online web form or contact us at contact@1ove.com.
Notice of Right to Opt Out of Sale of Personal Information
California residents may opt out of the “sale” of their personal information. California law
broadly defines “sale” in a way that may include when we share your information with third
parties to provide you with offers and promotions that we believe may be of interest to you.
It
also may include allowing third parties to receive certain information, such as cookies, IP
address, and/or browsing behavior, to deliver targeted advertising on the Services or other
services. Advertising, including targeted advertising, enables us to provide you certain
content
for free and allows us to provide you offers relevant to you
Depending on what Services you use, we may provide the following categories of personal information to third parties for these purposes:
If you would like to opt out of 1OVE's use of your information for such purposes that are considered a “sale” under California law, you can also submit a sale opt-out request by emailing us at contact@1ove.com. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.
Other than as provided herein, we do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may also share personal identification information to our commercial partners in the event that you elect voluntarily to process certain transactions through our Site or Service. We also may share personal identification information to certain third parties to the extent that you "opt-in" to a promotion of other offer or solicitation the terms of which provide for such sharing of personal identification information.
Our services are targeted at individuals located in the United States and Canada. Please note that when providing services to you, your information may be transferred to the United States. Additionally, 1OVE may subcontract the processing of your data to, or share your data with, trusted service providers and business partners located in countries other than your country of residence, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of Services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use.
If you live in the EEA, please note that if we provide any information about you to any non-EEA members of our group or third-party information processors, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy. These measures include signing Standard Contractual Clauses in accordance with EU and other data protection laws to govern the transfers of such data. For more information about these transfer mechanisms, please contact us as detailed in the “Contacting Us” section below.
If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
We reserve the right to amend this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Last Updated” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.
By using the Site and/or Service, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site or Service. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions or comments regarding our privacy practices, you can contact us at contact@1ove.com